Bryan Ne i lon  
Solutions Engineer, Technical Video Consultant 
Bryan Neilon
22 Oakwood St.
Blue Point, NY 11715
Experience:
April 2019–July 2020: Brightcove, Inc. Customer Success Director / Customer Experience Manager. Managed 40+ media customers specializing in blue chip clients. Responsible for migrating customers from legacy Ooyala systems to Brightcove (post-Brightcove/Ooyala aquisition), regular QBRs, weekly/monthly/ad-hoc meetings to ensure customer goals were met and expectations exceeded with white glove customer service.
July 2017–April 2019: Ooyala, Inc. Customer Success Manager / Technical Account Manager. Managed 10+ blue chip accounts.
May 2014–July 2017: Fast Company, FastCo Studios. Technical Director. Video Analytics/Analysis (Google Analytics, JW Player Analytics, custom tracking), player development, workflow, syndication, and media management. Increased on-site video views.
Dec 2010–May 2014: Web Judo Consulting, Partner. Full stack web development & design, especially proficient in PHP, Python, HTML, CSS, and jQuery.
Jun 2011–May 2014: Hearst Magazines, Digital Media, Video. Technical Supervisor. Video workflow, video syndication, and new technology. Signal flow technician, IT liaison, solutions engineer for internal and external clients.
Jan 2010–Jun 2011: State University of New York at New Paltz, Adjunct Professor. Taught college-level students to maneuver technical challenges, creative digital storytelling techniques, the importance and context of digital literacy, and basic editing with Avid Media Composer. Classes included Media & Society, Audio Production, Electronic Media Writing, and Digital Storytelling.
Dec 2009–Jun 2011: Hearst Digital Media, Assistant Editor, Production Assistant.
Sep 2008–Dec 2008: Critical Mass Mosaic Inc., PopLife: The Adventures of a de Medici, Television pilot, Editor.
May 2007–Jun 2011: Freelance Video Editor, Technical Consultant. Clients included: Hearst Magazines, Music for Demoracy.org, Charlie Ahern (Producer of Wild Style, 1983), Growth Philanthropy Network, iPhorest, Bray Brother Productions, Expo Live Media, and more.
Skills/Proficiencies:
  • Ooyala, JW Player, & Brightcove: live streaming, player creation, mRSS, JSON, APIs
  • Telestream: Wirecast, Episode Pro
  • Adobe Creative Cloud Production Suite
  • Final Cut Studio: Final Cut 7, Motion, Compressor, Color
  • Avid Media Composer
  • MS Office Suite: Excel, Word, Powerpoint, Outlook
  • Google: Hangouts On Air, G+, APIs
  • YouTube: standard UI, CMS UI, Content ID management, APIs
  • Apple: Terminal, AppleScript, Automator
  • Custom web applications for automated tasks, custom reporting, workflow management, large complicated databases, and more.
Education:
Fall 2010: Master of Science, CUNY Brooklyn, Television & Radio Production. Internship at Hearst Magazines, Digital Media, Video.
May 2007: Bachelor of Arts, SUNY New Paltz, Communication & Media, Radio/Television Production, Music minor, cum laude.
Other Experience:
April 2010 - May 2008: American Beer Distributors, Delivery Driver. Work directly under owners. Skills include: driving through Manhattan and Brooklyn, heavy lifting, customer service, paper work.
May 2007 - June 2005: K&E Discount Beverage, Manager. Worked directly under owner. Responsibilities included: distributing daily and special tasks, placing orders, receiving/delivering shipments, taking inventory, operating register, opening/closing store, filing registration forms, advising customers, stocking.
Awards/Honors:
May 2011: Communicator Award, CREEO: Regional Well-Being, editor.
April 2011: Min's Best of the Web Awards, Best Overall Use of Video for Esquire.com, digital asset manager.
June 2009: Telly Award, A Horse Connection, editor.
May 2009: Silver Globe, WorldMediaFestival, A Horse Connection, editor.
January 2009: CINE Golden Eagle, A Horse Connection, editor.
February 2008: StudentFilmmaker Magazine, Featured Networker, February 2008 issue.
May 2007: State University of New York at New Paltz, cum Laude.
January 2004 - May 2007: State University of New York at New Paltz, Dean's List
June 2003: Sayville High School, Brian Rosen Memorial Scholarship.
September 2002: New York State School Music Association, Outstanding Original Music Composition.
http://www.bryanneilon.com/resume
Home | Resume | Contact
This site and its contents are homemade from scratch by Bryan Neilon.
Site and all contents therein are property of Bryan Neilon.
© 2007-2021 All rights reserved.